A 99.9% Server Uptime
Our hosting system is based on a secure, enterprise–class hardware configuration and a strongly tweaked Linux variation. That is why, regardless of what your site is, or how many visitors you have, or even if there is a distributed denial–of–service assault, our servers will stay up and your web sites will stay accessible online.
All hosting plans packages include a 99.9% server uptime guarantee. And regardless of which datacenter you select, our uptime guarantee remains the same.
A 99.9% Network Uptime
When you build your very own cloud hosting platform, it is vital to also set up your own network architecture. That’s why we set up a custom–configured internal network in each one of our data centers. Based on top–drawer Juniper switches and routers, our internal network allows for faster–than–light data transmission speeds and is also fully redundant.
Therefore, you can enjoy a 99.9% network uptime in our US located data center, in our UK located data center, in our FI located data center, in our Eastern Europe located data center and in our AU located data center, irrespective of which web hosting service you’ve picked.
A 30–Day Money–Back Guarantee
Like with any other service, when it is your cash on the line, you cannot feel truly secure. This is why, with all our cloud hosting plans we offer a 30–day money–back guarantee. If you do not feel satisfied with our service or if you need to get a bit more powerful web hosting solution, such as a VPS servers or a Linux dedicated servers – we’ll give you your money back in full, with no concealed fees or return taxes.
24/7 Technical Support
If you happen to have a hosting firm, your support engineers are of highest importance. For this reason, we have conscientiously selected a highly qualified team of technical support engineers, each with many years of experience behind his back. With their help, our company offers 24x7 support with all our web hosting packages.
And not just that, our company offers a 1–hour response time guarantee. All questions are replied to in under 60 minutes and our average response time is below 20 minutes!