Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We provide a 1–hour reaction guarantee with all our hosting plans packages, which means that every single help inquiry you send will be reacted to in less than 1 hour max. Our support team members are taught to efficiently take care of any case and to provide you with timely advice on any trouble that you could have.

  • Top quality support service
  • A Top–quality Support Service

  • Our tech support service is offered by a crew of certified specialists who are prepared to reply to your query right away. You can easily make contact with the support crew by starting a support ticket from your Website Control Panel or by submitting us an e–mail message. On working days, you may as well contact us on the phone or make use of the online chat option.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you require guide while operating within the Control Panel, you could always click the Help key and pick your issue in the group of posts that will appear. We have as well turned many of the content articles into videos. The listing of video lessons will come up if you pick the Videos option located on the top right.