Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • In the Website Control Panel you’ll find a comprehensive Help Center section offering a ton of educational articles and regularly asked questions. They are compiled by our support team of practiced technicians. Simply type in your question and our intelligent platform will show you the most appropriate answer.

  • Top quality support service
  • Tutorial Video Clips

  • For all of you who’d rather find out how to deal with a regularly encountered issue by watching an instructional video clip, we have added a compilation of video tutorials to our Website Control Panel. All the instructional video clips are concise and easy to comprehend. They offer step–by–step demonstrations of different web site management operations.

  • Intuitive help center
  • A Sixty–Minute Response Guarantee

  • We back up our semi–dedicated servers with a 24x7x365 help desk service and a one–hour support ticket response guarantee. Our professional techs will be available to you 24 hours a day to answer your questions and to fix any issue that you might possibly face. Simply send a client support ticket from the Help Center section and we will get back to you in no time.