Support and Help Channels

  • 1 hour ticket response time
  • A 60 mins Ticket Response Warranty

  • Our crew of professionals will do their best to answer to your service demands in approximately 1 hour. If, however, the problem you have experienced demands aid from the Admin =Dept,= we will forward the ticket to the administrator in charge and will post a comment to tell you.

  • Top quality support service
  • Professional Client Support Service

  • We offer you 24/7/365 client assistance via a turbo–fast ticket system integrated into your Control Panel. You may contact us anytime about any of the applications that come pre–configured on the virtual server, including the chosen Linux distribution, the server administration panel and our custom created Website Control Panel.

  • Intuitive help center
  • An Informative Help Section

  • In the Website Control Panel that comes at zero cost in your virtual server, you will find a practical Help section, which includes everything you need to be informed on when running your websites and software packages. We have included a wide array of how–to content articles and video guides that show the basic web site managing responsibilities in an understandable fashion.